Privacy Policy

1. Introduction

This Privacy Policy describes how Pluss srl collects, uses, and protects the personal information you provide when using our website hosted on Big Cartel, all payments are processed by Stripe.

2. Contact Information

• Registered office
  Pluss srl
  Via F. d'Ovidio, 3
  20131 Milano MI, Italy
  VAT Number: IT02225020185
  
  
• Filfillment center
  Pluss srl
  Via G. Perlasca, 14
  27010 Vellezzo Bellini PV, Italy
  
  

3. Personal Data Collected

We collect the following personal data:

• Name and surname
• Shipping address
• Email address
• Phone number
• Payment information (managed through Stripe's payment systems)
  
  

4. Use of Data

We use your personal data to:

• Process and ship orders
• Provide customer support
• Manage returns and refunds
• Improve our service
  
  

5. Data Sharing

We do not share your personal data with third parties, except when necessary to process orders (e.g., couriers) or as required by law.

6. Cookies

Our site, hosted by Big Cartel and Stripe, uses only the cookies necessary for its functionality. We do not use plugins, pixels, or other tracking and marketing tools.

7. Right of Withdrawal

Customers have the right to withdraw from the purchase within 14 days of receiving the product (EU only). Return shipping costs are the responsibility of the customer. All sales made from countries outside the EU are considered final.

8. Data Security

We implement appropriate security measures to protect your personal data. However, no system is completely secure, and we cannot guarantee the absolute security of information transmitted over the internet.

9. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page.

10. Contact Us

For any questions regarding this Privacy Policy, you can contact via email.
Email: [email protected]